Thank you

The Blomquist Family, Georgetown, Texas 28/12/10

We just wanted to thank you for your wonderful service and excellent product. The castle you sent, arrived on the 24th, just in time for us to build it and have it for our kids on Christmas morning. They loved it! We will be sure to let other parents, who are looking to obtain a castle for their kid(s), about your company and the awesome castle that you guys have, which by far beats anything we were able to find here in the States. Thanks again!

Di 26/3/09

Thanks for my order I received it this morning - a very prompt efficient service. many thanks di ross

Colin, 15/09/08

Many thanks for your very prompt response on the Hotline this morning and for despatching a replacement so quickly.

You may be interested to know that when we bought an electric fence from you in January of last year I was somewhat sceptical at the short time you suggested it would take us to erect it. In the event, it was just as easy as you suggested and has proved to be incredibly effective, totally removing our problem with rabbits, badgers and other irritating animals. Having now experienced your after sales service, I am relieved that I purchased a Hotline product.

Many thanks - kind regards

Colin Wyatt

Andy 8/8/08

Many thanks for your prompt & excellent service. Regards..... Andy

Liz 02/11/07

Hi Carol Just copying you in on a message sent to Andy on 22nd October, to make sure he received it.

Hi Andy

Very pleased to let you know that the re-ordered 20 watt panel and control box arrived safely late this afternoon.
I cannot thank you enough for all you did regarding my order and am so sorry that you had so much trouble with my delivery. I will certainly make sure that my friends at the St Helier Yacht club know about your Company, as many have been disappointed in the power of the solar panels they have bought locally.

Best regards
Trevor

Kara 23/10/07

Dear Carol Just wanted to say a huge thanks to every one that made my life soooo much easier with my horses. Thanks to you guys they are all settled and in a lovely (safe) home. I would of been in-touch sooner but we lost the use of the internet and have only just got it back!! Thanks again for all the help. Look forward to shopping with you in the future.

Derek 26/4/2007

Dear Sirs

The credit note ref No. xxxx now appears on my bank statement, and I would like to thank you for the most efficient service from yourselves.

In this day and age it is a pleasure to receive a friendly telephone call from a company to inform the customer and discuss possible alterations to an order.

Thank you once again

Chris & Dee 13/02/2007

Thanks for the info below which you will see facilitated another order which was sent to us with your usual speed and efficiency. A quick query: I find that one item from the order turned out to be surplus to requirements but I will have need of additional items; what is your returns policy and what would be the best way to organise refunds or exchanges?

Thanks in anticipation.

Sebastien 16/11/2006

Dear Carol,

Thank you for everything. I have just assembled the system and everything is ok and working fine. We are impresssed by the quality of the equipment and your support (technical / commercial) from the order to the reception of goods. I know that feed back is appreciated : we are happy customer ! I will include your company in our listing of suppliers.

My Best Regards,

Lanre. 3/10/2006

Carol,

Thanks; could you please send a copy by post. Also, please pass on my appreciation of assistance given to Andy. He worked really hard to get the goods to me eventually, and we agreed that any future orders will not be sent to me via that courier. Thanks again; regards and GOD bless.

Adrian 11/8/2006

Robin 9/8/2006

Hello Carol

Thanks for the email.

The solar charger arrived safely and I am very happy with it and the service your company offers.

The PDF invoice is fine.

Regards,

Marcus 7/6/06

Hi Andy Thank you very much for your kind works. I must say, so far, I'm very happy with the equipment purchased - I believe the equipment is doing it's job. To assure me, I spent from 6pm last night till about 10pm setting it all up. I was then woken at 0530 by a crow looking at the fence and screaming as it may have touched the wire to bath in the pond! Best regards and thank's once again!